In this month’s blog post, I want to share with you some behind-the-scenes information on how I keep my business organized when taking on a new Better Listener training. When a company or individual contacts me in search of training in Motivational Interviewing, I keep our dates, times, and paperwork organized using a wonderful resource called Dubsado. Dubsado is a business management solution designed to cut out the busywork and help businesses run more efficiently. This efficiency results in smooth processing and communication for you – when you and your team book a training with A Better Listener, LLC.
3 Reasons my use of Dubsado helps you!
What are the benefits to you as a trainee, when I use Dubsado? The top three reasons I chose to start using Dubsado focus on you – the host or group of trainees – having the best possible experience when planning a training with me, from start-to-finish.
1. An online Portal for you to access all the paperwork in one place
When hosting a training about Motivational Interviewing, there can be a fair amount of paperwork, based on the needs of your organization. Some organizations require specific contracts or agreements which I am happy to complete. I also have a questionnaire and a contract we will complete together about our training plan. These contracts help ensure we are on the same page. I also provide my training handouts ahead of time to the host, so you have access to the handouts electronically.
A great feature of Dubsado is it allows me to have a Portal for my clients to access all of their contracts, agreements, handouts, and more. You can simply log on to my website, click on the portal, and log in to see all of the documents you need regarding our training event!
2. Automatic payment reminders AND appointment scheduling
While I work hard to keep my training costs reasonable, there are some costs involved in hosting a Motivational Interviewing training event! An efficient and helpful feature of my Dubsado platform is that you will receive automatic reminders about when your invoice is due. You can see your invoice under your Portal (see info above), and you can also pay online if you choose.
Another feature is that anyone interested in a consultation with me is also able to easily book an appointment through my website by clicking on “Get Appointment” in the upper right corner. This appointment booking feature is also powered by Dubsado!
3. Questionnaires to customize your specific group’s training needs
One thing that sets apart the Motivational Interviewing training provided by A Better Listener, LLC is each training I provide is customized to your specific group and your needs. I take the time to learn what training your group already has, so we can have content that is at the right level for the learners. I am also focused on accessibility of my training content; for example, all of my training videos include closed captions. Beyond captions, I focus on what accessibility needs your group may have, including any participants who may need large-print font, handouts provided electronically to be accessed by screen readers, and any participants who may need access to live captioning or sign language interpreting services during our Motivational Interviewing training day together.
Dubsado helps me customize my trainings by providing a brief online questionnaire that you will complete about your group. We can also complete it together by phone if you’d like. I am able to reference this secured information for our scheduled training event, and even for any future training events on which we may be working. Worried you will forget to complte the questionnaire? Never fear! Dubsado will be working for us in the background, sending you a friendly reminder or two if you have not yet completed the information needed.